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TICKETWEB FAQ
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HOW IT WORKS
All You Need to Know Before You Go

What is High 5?
High 5 is a non-profit organization dedicated to making the arts affordable for teens. Through High 5, any teen can buy $5 tickets to hundreds of New York's best dance, music, theater, film, museum and spoken word events all year round.

How much does each ticket cost?
Tickets are just $5 each! As an extra bonus, all our museum passes are 2-for-$5 (aka $2.50) and we also have our Take 5 program that lets a group of six attend for the price of five. Thanks to the generous support of Ticketmaster, every purchase is also fee-free -- no service charges on High 5 tickets.

Who's eligible?
If you are between the ages of 13-18 or a middle school or high school student from anywhere in the world, you can purchase High 5 tickets. You do not need to be from New York. You do not even need to be from the United States. But you need to be a teen. You must present proper identification when you arrive at the theater or museum. Identification can be anything proving your age or school enrollment. It can be a NYC Metro Pass, student ID, a driver's license or even a school report card. Each teen can purchase one additional $5 ticket, so they can be accompanied by one adult, another teen or pre-teen. (Of course, grownups can be loyal High 5-ers, too, and purchase tickets or subscribe to our newsletter. But when it's time to pick up High 5 tickets at a venue, there must be at least one teenager present for every two tickets.)

How do I know what's available?
We work hard to make sure that our website is a complete and up-to-date resource for you -- if we have a ticket to sell, it's on our Event Calendar. To get details on any event, simply click on the title and you'll head to an Event Information page, with a full description. Red ticket icons indicate Sold Out events.

How do I buy tickets?
Click any yellow 'Buy Tickets' icon on the Event Calendar or an Event Information page, and you'll be sent to a Ticketweb purchase page for that event. There, follow the instructions and fill out the necessary information, including your credit card details. (Remember, if the card is your parent or guardian's, make sure you have permission!) Once your payment has been accepted, you'll see a confirmation page, which looks like this. If you don't see this page, your sale has not gone through. Make sure to print out either the confirmation page or the email voucher that you receive shortly after your purchase. Take your print-out and your ID to the show's box office at least 30 minutes prior to the curtain time and the box office will hand you the tickets you need to find your seats.

If at any time you find that you cannot attend this event or will not use all of the tickets you purchased, please let us know. No-Shows not only prevent other teens from attending a great event but WILL negatively affect High 5's relationship with the presenting organization.

How do I join High 5's mailing list?
Get all the latest High 5 news -- blasts about new listings, Picks of the Week, and Save the Date reminders for season launches -- by subscribing to our All-Access Updates. Once you've answered a few questions that let us know a little bit about you, you'll be on the list to get all our emails and postcards!

Need to know more? Get answers on our Help:FAQ.









HIGH5 TICKETS TO THE ARTS
1 East 53rd Street
New York NY
10022-4200

HIGH5 HOTLINE
212 Hi 5 TKTS
212.445.8587

EMAIL
info@high5tix.org

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